Contact routing
Get the right team first time.
Use the form for a clean support record. It routes sales, orders, billing, API, account, and privacy requests to the correct eSIMTrade inbox with the context our team needs.
Sales
sales@esimtrade.com
Reseller onboarding, commercial fit, and account setup.
Orders
order@esimtrade.com
Order references, fulfilment states, activation, and provider follow-up.
Billing
billing@esimtrade.com
Wallet top-ups, invoices, payment issues, and refunds.
Technical Support
support@esimtrade.com
API keys, webhooks, account issues, and portal support.
Before sending
Never send passwords, full payment-card details, or API secret keys. For API issues, send redacted request details only.